In order to protect personal information and ensure safety when customers access the website www.dmli.com.vn, Dai Minh Logistics (DMLI) offers information security policies to respect and protect the rights of customers. visitor.
Please read the “Privacy Policy” below to better understand the commitments and policies we implement. DMLI attaches great importance and is committed to protecting the privacy of customers’ information.
1. Purpose of collecting personal information
Personal information collected will only be used internally by DMLI and for one or all of the following purposes:
Confirm requests, answer questions, support handling customer problems when customers interact with the website
We may send new product and service information, information about upcoming events or recruitment information if you sign up to receive email notifications.
2. Scope of information use
a) Website dmli.com.vn collects user information through customers leaving information on the registration form. The scope of collecting user information includes: Full name, Phone, Email.
b) The scope of information use will only be within the company. We do not sell or provide personal information to other companies to market their products or services. The personal information collected will only be used for the purposes stated in item (1) and some other purposes as follows:
Send notifications about information exchanges between individuals and DMLI
Contact and resolve complaints with customers
In case there is a request from a competent state management agency.
3. Information storage time
There is no specific deadline. We will store personal information provided by customers on the system until the cooperation process is completed or when the customer requests to cancel the information provided. All information related to customers will be stored and kept confidential by DMLI.
4. The people or organizations that have access to that information
Outside of the company (Including relevant employees and collaborators of DMLI), in case of necessity, the following agencies/organizations/individuals have the right to access and collect information including :
Board of Management, units that are members/subsidiaries/… of DMLI
Partners have signed a contract to perform part of the service with DMLI. These partners will receive information according to the contract agreement (possibly part or all of the information depending on the contract terms) to support users in using the services provided by the Company.
Third parties have integration services with website www.dmli.com.vn
Financial advisor, legal and auditing company.
The complaining party can prove the user’s violation.
Competent state agency (When requested for a reasonable reason)
5. Address of the unit that collects and manages personal information
Company name
– Vietnamese name: Công ty TNHH Logistics Quốc Tế Đại Minh
– English name: Dai Minh Logistics International Company Limited
– Abbreviation: DMLI
Head office: No. 1, LK14, Van Phu Urban Area, Phu La Ward, Ha Dong District, Hanoi City, Vietnam
Phone: +84 (0)965 325 118
Website: www.dmli.com.vn
Email: dmli@dmli.com.vn
6. Means and tools to access and edit personal data
DMLI does not collect customer information through the website, customer personal information is collected through registration forms and it is sent to our email: dmli@dmli.com.vn
After receiving the registration form from the system, we will proactively contact the customer via email and/or phone number left.
You can contact via email address dmli@dmli.com.vn to request correction of your personal data.
7. Mechanism for receiving and resolving complaints related to personal information being used for the wrong purpose or scope as notified
When you discover that your personal information is being used for the wrong purpose or scope, please call +84 (0)965 325 118 to complain and provide evidence related to the incident to the Administration Board. . The Management Board commits to respond immediately or at the latest within 24 (twenty-four) working hours from the time of receiving the complaint.
For any questions about the privacy policy, please contact:
Hotline: +84 (0)965 325 118
Email: dmli@dmli.com.vn